14 C.F.R. § 234.11 Disclosure to consumers.
Title 14 - Aeronautics and Space
During the course of reservations or ticketing discussions or transactions, or inquiries about flights, between a carrier's employees and the public, the carrier shall disclose upon reasonable request the on-time performance code for any flight that has been assigned a code pursuant to this part.
Title 14: Aeronautics and Space
PART 234—AIRLINE SERVICE QUALITY PERFORMANCE REPORTS
§ 234.11 Disclosure to consumers.
