14 C.F.R. § 1214.805 Unforeseen customer delay.
Title 14 - Aeronautics and Space
Should an unforeseen customer payload problem pose a threat of delay to the Shuttle launch schedule or critical off-line activities, NASA shall, if requested by the customer, make all reasonable efforts to prevent a delay, contingent on the availability of facilities, equipment, and personnel. In requesting NASA to make such special efforts, the customer shall agree to reimburse NASA the estimated additional cost incurred.
Title 14: Aeronautics and Space
PART 1214—SPACE FLIGHT
Subpart 1214.8—Reimbursement for Spacelab Services
§ 1214.805 Unforeseen customer delay.