20 C.F.R. § 411.610 When should a beneficiary receive information on the procedures for resolving disputes?
Title 20 - Employees' Benefits
Each EN that is not a State VR agency must inform each beneficiary seeking services under the Ticket to Work program of the procedures for resolving disputes when— (a) The EN and the beneficiary complete and sign the IWP; (b) Services in the beneficiary's IWP are reduced, suspended or terminated; and (c) A dispute arises related to the services spelled out in the beneficiary's IWP or to the beneficiary's participation in the program.
Title 20: Employees' Benefits
PART 411—THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM
Subpart I—Ticket to Work Program Dispute Resolution
Disputes Between Beneficiaries and Employment Networks
§ 411.610 When should a beneficiary receive information on the procedures for resolving disputes?

