41 C.F.R. Subpart G—Shipping Household Goods
Title 41 - Public Contracts and Property Management
Household goods (HHG) are the personal effects of Government employees and their dependents. (a) You may choose to ship HHG by: (1) Using the commuted rate system; (2) GSA's Centralized Household Goods Traffic Management Program (CHAMP); (3) Contracting directly with a TSP, (including a relocation company that offers transportation services) using the acquisition procedures under the Federal Acquisition Regulation (FAR) (see §102–117.35); (4) Using another agency's contract with a TSP (see §§102–117.40 and 102–117.45); (5) Using a rate tender under the Federal transportation procurement statutes (49 U.S.C. 10721 or 13712) (see §102–117.35). (b) As an alternative to the choices in paragraph (a) of this section, you may request the Department of State to assist with shipments of HHG moving to, from, and between foreign countries or international shipments originating in the continental United States. The nearest U.S. Embassy or Consulate may assist with arrangements of movements originating abroad. For further information contact:
Department of State Transportation Operations 2201 C Street, NW. Washington, DC 20520 Note to §102–117–220: Agencies must use the commuted rate system for civilian employees who transfer between points inside the continental United States unless it is evident from the cost comparison that the Government will incur a savings ($100 or more) using another choice listed. The use of household goods rate tenders is not authorized when household goods are shipped under the commuted rate system. [65 FR 60060, Oct. 6, 2000; 65 FR 81405, Dec. 26, 2000] (a) Under a contract or a rate tender, the agency prepares the bill of lading and books the shipment. The agency is the shipper and pays the TSP the applicable charges. If loss or damage occurs, the agency may either file a claim on behalf of the employee directly with the TSP, or help the employee in filing a claim against the TSP. (b) Under the commuted rate system an employee arranges for shipping HHG and is reimbursed by the agency for the resulting costs. Use this method only within the continental United States (not Hawaii or Alaska). The agency reimburses the employee according to the Commuted Rate Schedule published by the GSA. The Commuted Rate Schedule (without rate table) is available on the Internet at http://www.policyworks.gov. (c) For rate table information or a subscription for the Commercial Relocation Tariff contact:
American Moving and Storage Association 1611 Duke Street Alexandria, VA 22314–3482 Tel. 703–683–7410 (d) For further information or assistance, you may contact:
General Services Administration National Customer Service Center 1500 Bannister Road Kansas City, MO 64131 http://www.kc.gsa.gov/fsstt Yes, you must compare the cost between a contract or a rate tender, and the commuted rate system before you make a decision. (a) You may calculate a cost comparison internally according to 41 CFR 302–8.3. (b) You may request GSA to perform the cost comparison if you participate in the CHAMP program by sending GSA the following information as far in advance as possible (preferably 30 calendar days): (1) Name of employee; (2) Origin city, county and State; (3) Destination city, county, and State; (4) Date of household goods pick up; (5) Estimated weight of shipments; (6) Number of days storage-in-transit (if applicable); and (7) Other relevant data. (c) For more information on cost comparisons contact:
General Services Administration Federal Supply Service 1500 Bannister Road Kansas City, MO 64131 http://www.kc.gsa.gov/fsstt Note to
Title 41: Public Contracts and Property Management
PART 102–117—TRANSPORTATION MANAGEMENT
Subpart G—Shipping Household Goods
§ 102-117.215 What are household goods (HHG)?
§ 102-117.220 What choices do I have to ship HHG?
§ 102-117.225 What is the difference between a contract or a rate tender and a commuted rate system?
§ 102-117.230 Must I compare costs between a contract or a rate tender and the commuted rate system before choosing which method to use?
§ 102-117.235 How do I get a cost comparison?
§ 102-117.240 What is my agency's financial responsibility to an employee who chooses to move all or part of his/her HHG under the commuted rate system?
(a) Your agency is responsible for reimbursing the employee what it would cost the Government to ship the employee's HHG by the most cost-effective means available or the employee's actual moving expenses, whichever is less.
(b) The employee is liable for the additional cost when the cost of transportation arranged by the employee is more than what it would cost the Government.
Note to §102–117.240: For more information on how to ship household goods, refer to 41 CFR 302–8.3.
§ 102-117.245 What is my responsibility in providing guidance to an employee who wishes to use the commuted rate system?
You must counsel employees that they may be liable for all costs above the amount reimbursed by the agency if they select a TSP that charges more than provided under the Commuted Rate Schedule.
§ 102-117.250 What are my responsibilities after shipping the household goods?
(a) Each agency should develop an evaluation survey for the employee to complete following the move.
(b) Under the CHAMP program, you must counsel employees to fill out their portion of the GSA Form 3080, Household Goods Carrier Evaluation Report. This form reports the quality of the TSP's performance. After completing the appropriate sections of this form, the employee must send it to the bill of lading issuing officer who in turn will complete the form and forward it to:
General Services Administration National Customer Service Center 1500 Bannister Rd. Kansas City, MO 64131 http://www.kc.gsa.gov/fsstt
[65 FR 60060, Oct. 6, 2000; 65 FR 81405, Dec. 26, 2000]
§ 102-117.255 What actions may I take if the TSP's performance is not satisfactory?
If the TSP's performance is not satisfactory, you may place a TSP in temporary nonuse, suspended status, or debarred status. For more information on doing this, see subpart I of this part and the FAR (48 CFR 9.406–3 and 9.407–3).
§ 102-117.260 What are my responsibilities to employees regarding the TSP's liability for loss or damage claims?
Regarding the TSP's liability for loss or damage claims, you must:
(a) Advise employees on the limits of the TSP's liability for loss of and damage to their HHG so the employee may evaluate the need for added insurance;
(b) Inform the employee about the procedures to file claims for loss and damage to HHG with the TSP; and
(c) Counsel employees, who have a loss or damage to their HHG that exceeds the amount recovered from a TSP, on procedures for filing a claim against the Government for the difference. Agencies may compensate employees up to $40,000 on claims for loss and damage under 31 U.S.C. 3721, 3723 (41 CFR 302–8.2(f)).
§ 102-117.265 Are there time limits that affect filing a claim with a TSP for loss or damage?
Yes, several statutes limit the time for filing claims or taking other administrative or judicial action against a TSP. Refer to part 102–118 of this chapter for information on claims.
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