47 C.F.R. § 76.1604 Charges for customer service changes.
Title 47 - Telecommunication
If a cable operator establishes a higher charge for changes effected solely by coded entry on a computer terminal or by other similarly simple methods, as provided in §76.980(d), the cable system must notify all subscribers in writing that they may be subject to such a charge for changing service tiers more than the specified number of times in any 12 month period.
Title 47: Telecommunication
PART 76—MULTICHANNEL VIDEO AND CABLE TELEVISION SERVICE
Subpart T—Notices
§ 76.1604 Charges for customer service changes.
