49 C.F.R. § 375.215 How must I collect charges?
Title 49 - Transportation
You must issue an honest, truthful freight or expense bill in accordance with subpart A of part 373 of this chapter. All rates and charges for the transportation and related services must be in accordance with your appropriately published tariff provisions in effect, including the method of payment.
Title 49: Transportation
PART 375—TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; CONSUMER PROTECTION REGULATIONS
Subpart B—Before Offering Services to My Customers
Collecting Transportation Charges
§ 375.215 How must I collect charges?