49 C.F.R. § 375.507 Must I determine the weight of a shipment?
Title 49 - Transportation
(a) When you transport household goods on a non-binding estimate dependent upon the shipment weight, you must determine the weight of each shipment transported before the assessment of any charges. (b) You must weigh the shipment upon a certified scale. (c) You must provide a written explanation of volume to weight conversions, when you provide an estimate by volume and convert the volume to weight.
Title 49: Transportation
PART 375—TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; CONSUMER PROTECTION REGULATIONS
Subpart E—Pick Up of Shipments of Household Goods
Weighing the Shipment
§ 375.507 Must I determine the weight of a shipment?