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§ 4806. —  Regulatory appeals process, ombudsman, and alternative dispute resolution.



[Laws in effect as of January 24, 2002]
[Document not affected by Public Laws enacted between
  January 24, 2002 and December 19, 2002]
[CITE: 12USC4806]

 
                       TITLE 12--BANKS AND BANKING
 
        CHAPTER 48--FINANCIAL INSTITUTIONS REGULATORY IMPROVEMENT
 
Sec. 4806. Regulatory appeals process, ombudsman, and 
        alternative dispute resolution
        

(a) In general

    Not later than 180 days after September 23, 1994, each appropriate 
Federal banking agency and the National Credit Union Administration 
Board shall establish an independent intra-agency appellate process. The 
process shall be available to review material supervisory determinations 
made at insured depository institutions or at insured credit unions that 
the agency supervises.

(b) Review process

    In establishing the independent appellate process under subsection 
(a) of this section, each agency shall ensure that--
        (1) any appeal of a material supervisory determination by an 
    insured depository institution or insured credit union is heard and 
    decided expeditiously; and
        (2) appropriate safeguards exist for protecting the appellant 
    from retaliation by agency examiners.

(c) Comment period

    Not later than 90 days after September 23, 1994, each appropriate 
Federal banking agency and the National Credit Union Administration 
Board shall provide public notice and opportunity for comment on 
proposed guidelines for the establishment of an appellate process under 
this section.

(d) Agency ombudsman

                     (1) Establishment required

        Not later than 180 days after September 23, 1994, each Federal 
    banking agency and the National Credit Union Administration Board 
    shall appoint an ombudsman.

                       (2) Duties of ombudsman

        The ombudsman appointed in accordance with paragraph (1) for any 
    agency shall--
            (A) act as a liaison between the agency and any affected 
        person with respect to any problem such party may have in 
        dealing with the agency resulting from the regulatory activities 
        of the agency; and
            (B) assure that safeguards exist to encourage complainants 
        to come forward and preserve confidentiality.

(e) Alternative dispute resolution pilot program

                           (1) In general

        Not later than 18 months after September 23, 1994, each Federal 
    banking agency and the National Credit Union Administration Board 
    shall develop and implement a pilot program for using alternative 
    means of dispute resolution of issues in controversy (hereafter in 
    this section referred to as the ``alternative dispute resolution 
    program'') that is consistent with the requirements of subchapter IV 
    of chapter 5 of title 5 if the parties to the dispute, including the 
    agency, agree to such proceeding.

                            (2) Standards

        An alternative dispute resolution pilot program developed under 
    paragraph (1) shall--
            (A) be fair to all interested parties to a dispute;
            (B) resolve disputes expeditiously; and
            (C) be less costly than traditional means of dispute 
        resolution, including litigation.

                     (3) Independent evaluation

        Not later than 18 months after the date on which a pilot program 
    is implemented under paragraph (1), the Administrative Conference of 
    the United States shall submit to the Congress a report containing--
            (A) an evaluation of that pilot program;
            (B) the extent to which the pilot programs meet the 
        standards established under paragraph (2);
            (C) the extent to which parties to disputes were offered 
        alternative means of dispute resolution and the frequency with 
        which the parties, including the agencies, accepted or declined 
        to use such means; and
            (D) any recommendations of the Conference to improve the 
        alternative dispute resolution procedures of the Federal banking 
        agencies and the National Credit Union Administration Board.

                    (4) Implementation of program

        At any time after completion of the evaluation under paragraph 
    (3)(A), any Federal banking agency and the National Credit Union 
    Administration Board may implement an alternative dispute resolution 
    program throughout the agency, taking into account the results of 
    that evaluation.

         (5) Coordination with existing agency ADR programs

        (A) Evaluation required

            If any Federal banking agency or the National Credit Union 
        Administration maintains an alternative dispute resolution 
        program as of September 23, 1994, under any other provision of 
        law, the Administrative Conference of the United States shall 
        include such program in the evaluation conducted under paragraph 
        (3)(A).

        (B) Multiple ADR programs

            No provision of this section shall be construed as 
        precluding any Federal banking agency or the National Credit 
        Union Administration Board from establishing more than 1 
        alternative means of dispute resolution.

(f) Definitions

    For purposes of this section, the following definitions shall apply:

               (1) Material supervisory determinations

        The term ``material supervisory determinations''--
            (A) includes determinations relating to--
                (i) examination ratings;
                (ii) the adequacy of loan loss reserve provisions; and
                (iii) loan classifications on loans that are significant 
            to an institution; and

            (B) does not include a determination by a Federal banking 
        agency or the National Credit Union Administration Board to 
        appoint a conservator or receiver for an insured depository 
        institution or a liquidating agent for an insured credit union, 
        as the case may be, or a decision to take action pursuant to 
        section 1831o of this title or section 1790a of this title, as 
        appropriate.

                  (2) Independent appellate process

        The term ``independent appellate process'' means a review by an 
    agency official who does not directly or indirectly report to the 
    agency official who made the material supervisory determination 
    under review.

             (3) Alternative means of dispute resolution

        The term ``alternative means of dispute resolution'' has the 
    meaning given to such term in section 571 of title 5.

                      (4) Issues in controversy

        The term ``issues in controversy'' means--
            (A) any final agency decision involving any claim against an 
        insured depository institution or insured credit union for which 
        the agency has been appointed conservator or receiver or for 
        which a liquidating agent has been appointed, as the case may 
        be;
            (B) any final action taken by an agency in the agency's 
        capacity as conservator or receiver for an insured depository 
        institution or by the liquidating agent appointed for an insured 
        credit union; and
            (C) any other issue for which the appropriate Federal 
        banking agency or the National Credit Union Administration Board 
        determines that alternative means of dispute resolution would be 
        appropriate.

(g) Effect on other authority

    Nothing in this section shall affect the authority of an appropriate 
Federal banking agency or the National Credit Union Administration Board 
to take enforcement or supervisory action.

(Pub. L. 103-325, title III, Sec. 309, Sept. 23, 1994, 108 Stat. 2218.)

        Termination of Administrative Conference of United States

    For termination of Administrative Conference of United States, see 
provision of title IV of Pub. L. 104-52, set out as a note preceding 
section 591 of Title 5, Government Organization and Employees.

                  Section Referred to in Other Sections

    This section is referred to in section 1790d of this title.



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