[Laws in effect as of January 24, 2002]
[Document not affected by Public Laws enacted between
January 24, 2002 and December 19, 2002]
[CITE: 15USC5724]
TITLE 15--COMMERCE AND TRADE
CHAPTER 83--TELEPHONE DISCLOSURE AND DISPUTE RESOLUTION
SUBCHAPTER II--BILLING AND COLLECTION
Sec. 5724. Definitions
As used in this subchapter--
(1) The term ``telephone-billed purchase'' means any purchase
that is completed solely as a consequence of the completion of the
call or a subsequent dialing, touch tone entry, or comparable action
of the caller. Such term does not include--
(A) a purchase by a caller pursuant to a preexisting
agreement with the vendor;
(B) local exchange telephone services or interexchange
telephone services or any service that the Federal
Communications Commission determines, by rule--
(i) is closely related to the provision of local
exchange telephone services or interexchange telephone
services; and
(ii) is subject to billing dispute resolution procedures
required by Federal or State statute or regulation; or
(C) the purchase of goods or services which is otherwise
subject to billing dispute resolution procedures required by
Federal statute or regulation.
(2) A ``billing error'' consists of any of the following:
(A) A reflection on a billing statement for a telephone-
billed purchase which was not made by the customer or, if made,
was not in the amount reflected on such statement.
(B) A reflection on a billing statement of a telephone-
billed purchase for which the customer requests additional
clarification, including documentary evidence thereof.
(C) A reflection on a billing statement of a telephone-
billed purchase that was not accepted by the customer or not
provided to the customer in accordance with the stated terms of
the transaction.
(D) A reflection on a billing statement of a telephone-
billed purchase for a call made to an 800 or other toll free
telephone number.
(E) The failure to reflect properly on a billing statement a
payment made by the customer or a credit issued to the
