49 C.F.R. Subpart H—Collection of Charges
Title 49 - Transportation
This subpart applies to all shipments of household goods that: (a) Entail a balance due freight or expense bill, or (b) Are transported on an extension of credit basis. [69 FR 10577, Mar. 5, 2004] You must present your freight or expense bill in accordance with §375.807 of this subpart. [69 FR 10577, Mar. 5, 2004] On “collect-on-delivery” shipments, you must present your freight bill for all transportation charges within 15 days as required by §375.807. (a) You must present a freight bill within 15 days (excluding Saturdays, Sundays, and Federal holidays) of the date of delivery of a shipment at its destination. (b) The credit period must be seven days (including Saturdays, Sundays, and Federal holidays). (c) You must provide in your tariffs the following four things: (1) You must automatically extend the credit period to a total of 30 calendar days for any shipper who has not paid your freight bill within the 7-day period. (2) You will assess a service charge to each individual shipper equal to one percent of the amount of the freight bill, subject to a $20 minimum charge, for the extension of the credit period. You will assess the service charge for each 30-day extension the charges go unpaid. (3) You must deny credit to any shipper who fails to pay a duly-presented freight bill within the 30-day period. You may grant credit to the individual shipper when the individual shipper satisfies he/she will promptly pay all future freight bills duly presented. (4) You must ensure all payments of freight bills are strictly in accordance with the rules and regulations of this part for the settlement of your rates and charges.
Title 49: Transportation
PART 375—TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; CONSUMER PROTECTION REGULATIONS
Subpart H—Collection of Charges
§ 375.801 What types of charges apply to subpart H?
§ 375.803 How must I present my freight or expense bill?
§ 375.805 If I am forced to relinquish a collect-on-delivery shipment before the payment of ALL charges, how do I collect the balance?
§ 375.807 What actions may I take to collect the charges upon my freight bill?
