32 C.F.R. § 751.27 Preparation and dispatch of demand packets.
Title 32 - National Defense
Demand on a carrier or contractor shall be made in writing on DD Form 1843 (Demand on Carrier) with a copy of the adjudicated DD Form 1844 (Schedule of Property) attached. (a) Demand packets. A demand is a monetary claim against a carrier, contractor, or insurer, to compensate for loss or damage incurred to personal property during shipment or storage. DD Form 1843 represents the actual demand. The demand packet is a group of documents, stapled together and sent to the liable third party. More than one demand packet should be prepared when more than one party is deemed to be liable. Do not use original documents. Demand packets should be mailed in official DON envelopes. No demand packet should be prepared for claim files that have been closed or when potential recovery is $25.00 or less. In those cases the outside of file folders in the upper left-hand corner should be marked “CLOSED.” A demand packet will include the following: (1) DD Form 1843, Demand on Carrier/Contractor; (2) DD Form 1844, Schedule of Property and Claim Analysis Chart; (3) DD Form 1841, Government Inspection Report (if available); (4) DD Form 1164, Service Order for Personal Property (when applicable); (5) Copies of all repair estimates (translated from foreign languages); and (6) Copies of all other supporting documents deemed appropriate. (b) Dispatch of demand packets. (1) The demand packets are directly dispatched by the appropriate personal property office or the Naval Legal Service Office to the third party. (2) Privately Owned Vehicles (POV's). Demands for loss or damage to POV's will not be made directly against ocean carriers operating under contract with the MSC. After payment is made to the claimant, one copy of the complete claim file will be forwarded directly to Commander, MSC. Each file shall include the following: (i) The payment voucher; (ii) The completed personnel claim forms; (iii) The estimated or actual cost of repair; (iv) A document indicating the conditions of the items upon delivery to the carrier; and (v) a document indicating the forwarding condition of the POV upon its return to Government control. The letter of transmittal should identify the vessel by name, number, and if available, the sailing date.
Title 32: National Defense
PART 751—PERSONNEL CLAIMS REGULATIONS
Subpart B—Demand On Carrier, Contractor, or Insurer
§ 751.27 Preparation and dispatch of demand packets.
